789 Frieda Street, Pretoria
Land Line: 012 004 0116
WhatsApp: 065 995 2900
We’re open Monday – Friday, 8 a.m. – 7:30 p.m
Frequently Asked Questions
Please read our FAQ before sending us a message.
What are the delivery charges for orders from the Online Shop?
We charge a flat rate of R100 per order unless stipulated otherwise
Which payment methods are accepted in the Online Shop?
Credit Card/EFT/Laybuy/COD
How long will delivery take?
1-3 Working days
How secure is shopping in the Online Shop? Is my data protected?
• Yes. It’s actually the safest way to pay for anything online. Our payment gateway partner, PayFast, spends a lot of time and money making sure that their infrastructure uses some of the most up to date and secure payment infrastructure in the world.
• All our credit card transactions take place on a secure page off site. We never see your credit card details and our payment gateway only uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website.
What exactly happens after ordering?
You will receive an order number. Processing of your order will start immediately. Our system will keep you posted of all progress during order preparation, i.e Preparation, Shipping and Completion. You will be sent a tracking link(including number) of your parcel which you can use until you receive your order.
Do I receive an invoice for my order?
Yes. An invoice with details of the items purchased will be sent to your email.
Send us an email
We are looking forward to hearing from you.